FAQ KVNGS Hair

Questions. Answered.

From choosing your crown to customisation, ordering and delivery, find clear answers to the questions customers ask most.

Covers Products · Orders · Delivery
Need More? Personal Enquiries Available
Find Your Answer The Answer Index
01
Topic 01 FAQ

Hair & Products

Learn about KVNGS hair collections, available lengths, bundles, closures, frontals and the differences between hair options.

Choose Ask Find
01 FAQ Explorer

Find The Answer. Without The Search.

Choose a topic, select the question that matches what you need, and get a clear answer without working through an endless list.

6 Topics · 43 Answers
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Currently Exploring Hair & Products
01 / 07
Select A Question 7 Questions
02 Quick Answers

Need The Short Version?

The important KVNGS details in one place. Select any item below for a quick explanation before you enquire, order or customise your crown.

Six essentials · One clear reference
KVNGS Hair Quick Reference Register
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Essential 01 Preparation
Quick Answer

7–14 Days

The usual KVNGS preparation period is 7–14 days after payment has been confirmed. Delivery transit happens afterwards through the agreed delivery method.

Begins After Payment Confirmation Delivery & Ordering
Make It Personal

Customisation. Clearly Priced.

Selected crowns can be personalised before the order is finalised. Confirm that the requested customisation is suitable for your chosen unit or hair.

01
Layering R360
02
Highlights R360
03
Colour R650
07
Wig Installation

Your Crown. Your Installer.

KVNGS does not currently provide wig installation services. Trusted installer referrals may be available on request. Referred installers operate independently, so their services, pricing and availability should be confirmed directly with them.

Ask For A Referral
08
Personal Sourcing

Can’t Find Your Crown?

If the crown you are looking for is not in the current collection, send KVNGS the hair, texture, length, construction and overall look you want. Reference images can also help guide the sourcing conversation.

Ask About Sourcing
Please Note

Personal sourcing does not guarantee that an exact requested unit or hair option will be available. Availability and the final price must still be confirmed before an order moves forward.

Still Need Something Specific?

Some Questions Need A Conversation.

If your question depends on a specific crown, construction, customisation, sourcing request or order, contact KVNGS directly and continue from there.

Ask KVNGS
03 Still Need Help?

Ask KVNGS. We’ll Guide You.

If your question is specific to a crown, length, construction, customisation, sourcing request or order, choose the closest option below and continue the conversation directly.

Personal enquiry · Clear guidance
Start With What Do You Need Help With?
01 / 04
Not Sure? Choose the closest option — KVNGS can guide the rest.
Enquiry 01 Product Question

Tell Us About The Crown.

Ask about a specific unit, hair collection, length, construction or product you have seen. The more detail you provide, the easier it is for KVNGS to guide the conversation.

Helpful To Include
Hair / Collection Length Construction
Enquiry Route Product Enquiry
Response Method Direct Conversation
What Happens Next

Start With The Question. Build From There.

01 Ask

Send your question or request.

02 Discuss

KVNGS helps clarify the details.

03 Confirm

Availability and pricing are confirmed where relevant.

04 Continue

Move forward once everything is clear.

05
Before Payment

Ask First. Confirm Clearly.

Before paying, make sure the important details of your order are clear — including the selected crown or hair, length, construction, customisation, availability, final price and delivery information where applicable.

View Terms
KVNGS Hair

Your Hair. Your Crown.

Your questions deserve a clear answer.